Ticketing Terms Of Use Privacy Policy
Last Updated: [April 21, 2023]
EMC Ticketing LLC., and its affiliates (collectively, “EMC”, “Company”, “us”, “our”, or “we”) recognize that you may be concerned about our collection, use, and disclosure of your personal information. We respect your privacy and are committed to providing a transparent notice of our privacy practices.
This policy describes the types of information we may collect from you when you visit our websites that use this policy, including https://www.emctickets.com/, and ETKTZ.com (collectively, the “Website”). This policy also covers information we collect about you offline, from third parties, or when you visit one of our locations or contact us by phone. This policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This policy may change from time to time (see Changes to Our Privacy Policy).
Information Collection
We collect several types of information from and about you, including:
- Information provided by you:
such as name, address, email address, telephone number, and other personally identifying information. For example, we collect information from you when you subscribe to our Newsletter - Information provided by third parties:
about you. As part of our services, we may also collect your name, address, email address, and other information about you from our ticketing platforms; and - Information collected automatically:
as you navigate through the Website. Information collected automatically may include usage details, domain address, IP addresses, internet browser, operating system, your internet connection, the equipment you use to access the Website, and information collected through cookies.
Information Use
We may use the information that we collect about you or that you provide to us:
- to present the Website and its contents to you and to improve the Website (we continually strive to improve our website offerings based on the information and feedback we receive from you);to provide you with information or services that you request from us;to fulfill our obligations to you as a customer and ticket holder;to provide you with notices about your account and to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, collection, ticket purchases, and event attendance;to notify you about changes to the Website or any products or services that we offer or provide through the Website;to allow you to participate in interactive features on the Website and to personalize your experience (your information helps us to better respond to your individual needs);to enable communications to you regarding our services, such as email and text;to work with marketing partners to provide you with products or services that may be of interest to you;to fulfill any other purpose for which you provide it and in any other way we may describe when you provide the information; and for any other purpose with your consent.
Disclosure of Your Information
We may disclose information that we collect about you or that you provide us directly as described in this privacy policy:
- to our subsidiaries and affiliates;to contractors, service providers, and other third parties we use to support our business;to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of EMC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by EMC about Website users is among the assets transferred;to fulfill the purpose for which you provide it. For example, to process your inquiry regarding a recent ticket purchase, sponsorship, or volunteer opportunities;for any other purpose disclosed by us when you provide the information; andwith your consent.
We may also disclose your personal information:
- to comply with any court order, law, or legal process, including to respond to any government, regulatory, or law enforcement request;to enforce or apply our Event Terms and Conditions, Website Terms of Use, and other agreements; and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of EMC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We may disclose aggregated information about our users and deidentified data or information that does not identify an individual.
Tracking Technologies
EMC uses first- and third-party cookies and other tracking technologies for various purposes, including to monitor and analyze the use of the Website, help us provide information to you more effectively, conduct internal analytics, and provide advertising. A cookie is a unit of data stored on the user’s hard drive that helps us remember you and your preferences. You can refuse cookies by turning them off in your browser. Please note, however, that if you delete or turn off cookies, you may not have access to some of the features that make your experience on our sites and apps smoother, you may not be able to store your preferences, and some of our services may not function properly.
Security
We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Links
The Website may contain third party links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other third-party sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Children Under the Age of 13
The Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to or on the Website or through any of its features. If you believe we might have any information from or about a child under 13, please contact us in one of the ways provided in the Contact Information section, below.
Do Not Track
We do not respond to web browser “do not track” signals or other mechanisms. Other parties may collect personally identifiable information about your activities over time and across different websites when a consumer uses the Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. Please check back periodically to ensure you are aware of any recent updates. You can see when this page has been updated by looking at the “Last Updated” date at the top of this page.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us at: IT@EMCTickets.com
WEBSITE TERMS OF USE
EMC Tickets – WEBSITE TERMS OF USE
The following are the terms and conditions for use of www.EMCTickets.com, Etktz.com and various other Websites and web pages operated by EMC Tickets, LLC. and its affiliates (collectively, “EMC”) in support of the EMC Events (collectively, the “EMC Websites”). This User Agreement applies to the EMC’s Websites and does not apply to the content of third-parties.
The EMC Websites are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the EMC Websites constitutes your agreement to all such terms, conditions, and notices. Your use of a particular EMC Website may also be subject to additional terms, codes of conduct, or guidelines that govern use of those sites, including without limitation, particular features or offers (for example, contests or chat areas), and that are outlined on that EMC Website (the “Additional Terms”).
In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular EMC Website, then these terms shall control.
PRIVACY AND PROTECTION OF PERSONAL INFORMATION
Please see the EMC Privacy Policy for disclosures relating to the collection and use of your personal information.
MODIFICATION OF THESE TERMS OF USE
EMC reserves the right to change the terms, conditions, and notices under which the EMC Websites are offered. You are responsible for regularly reviewing these terms and conditions. Your continued use of the EMC Websites constitutes your agreement to all such terms, conditions, and notices.
PERSONAL AND NON-COMMERCIAL USE LIMITATION; INTELLECTUAL PROPERTY RIGHTS
Unless otherwise specified, the EMC Websites are for your personal and non-commercial use. The content available and any services made available through the EMC Websites is the property of EMC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not modify, copy, upload, download, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the EMC Websites. You acknowledge that EMC retains exclusive ownership (or is the licensee) of the EMC Websites, all content, materials, and information contained therein, and all intellectual property rights associated therewith. Except as expressly provided herein, you are not granted any rights or license to patents, copyrights, trademarks, or trade secrets with respect to the EMC Websites or their contents, and EMC reserves all rights not expressly granted hereunder. Without the advance express written permission of an authorized representative of EMC, you may not “meta-search” the EMC Websites, send, or cause to be sent, any automated queries of any sort to the EMC Websites, or use the EMC Websites in any commercial manner. “Automated queries” shall include, but not be limited to: using any software that sends queries to any EMC Websites to determine how a web site “ranks” on any EMC Websites.
LINKS TO THIRD-PARTY SITES
The EMC Websites may contain links to third-party Websites (“Linked Sites”) including, but not limited to: links to relevant portions of third-party social media sites. The Linked Sites are not under the control of EMC, and EMC is not responsible for the contents of any Linked Site, including without limitation: any link contained in a Linked Site, or any changes or updates to a Linked Site. EMC is not responsible for webcasting or any other form of transmission received from any Linked Site, nor is EMC responsible if the Linked Site is not working appropriately. EMC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by EMC of the site or any association with its operators. You are responsible for viewing and abiding by the privacy policies and terms of use posted at the Linked Sites.
Any dealings with third-parties (including advertisers) included within the EMC Websites or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties, or representations associated with such dealings or promotions, are solely between you and the advertiser or other third-party. EMC shall not be responsible or liable for any part of any such dealings or promotions.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the EMC Websites, you will not use the EMC Websites for any purpose that is unlawful or prohibited by these terms, conditions, and notices or causes damage to any third-party. You may not use the EMC Websites in any manner that could damage, disable, overburden, or impair any EMC Websites (or the network(s) connected to any EMC Website) or interfere with any other party’s use and enjoyment of any EMC Website. You may not attempt to gain unauthorized access to any EMC Websites, other accounts, computer systems, or networks connected to any EMC Websites, through hacking, password mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the EMC Websites.
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (“DMCA”), EMC has designated to the U.S. Copyright Office an agent to receive notifications of claimed copyright infringement relating to the EMC Websites (the “Designated Agent”). All such notifications relating to the EMC Websites must be a written communication and must include the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit EMC personnel to locate the material.
4. Information reasonably sufficient to permit EMC to contact the complaining party, such as an address, telephone number, and/or electronic mail address.
5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Claims of infringement which include the above required information must be submitted via postal mail, fax or e-mail to EMC’s Designated Agent as follows:
● Service Provider: EMC, LLC.
● Full Address of Designated Agent to Which Notification Should Be Sent: EMC Copyright Agent
8409 Land O Lakes Blvd
Land O Lakes, FL 34638
IT@EMCTickets.com
COMMUNITY FEATURES
EMC may offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works, or other information or material (collectively, the “Submitted Content”) in connection with various features of the EMC Websites including, but not limited to, profiles, forums, bulletin boards, wiki, vanity email, auctions, contests, games, blogs, audio and/or video submissions, message boards, Q&A features, and chat features (collectively, the “Community Features”). You are solely responsible for your Submitted Content and must use the Community Features in a responsible manner. EMC may also offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works, or other information or material via Third-Party Social networking websites and products (“Third-Party Social Networking Features”). Any use of Third-Party Social Networking Features is subject to the then current terms of use of the applicable third-party website or product and not this Agreement, unless you are notified otherwise, in which case the terms and conditions set forth in such notification will apply.
In order to participate in Community Features, you may be asked to register an account by providing certain personal information such as your name and/or email address. The Privacy Policy of this Website explains how such information may be collected and used. In consideration of your use of the EMC Websites, you agree (i) to provide accurate, current, and complete information about yourself as may be prompted by any registration forms (“Registration Data”); (ii) to maintain the security of your password and identification provided, if any; (iii) to maintain and promptly update Registration Data and any other information you provide to EMC, and to keep it accurate, current, and complete; (iv) not to sell, transfer, or assign your account; and (v) to be fully responsible for all use of your account, and for any actions that take place using your account.
EMC and its third-party providers (“Vendors”) do not monitor, endorse, edit, or screen your Submitted Content, although EMC and its Vendors reserve the right to do so, and neither EMC nor its Vendors shall be liable for your Submitted Content. You acknowledge that your Submitted Content is not confidential, and that your Submitted Content may be read, intercepted by others and widely accessible on the Internet and/or via other interactive media, and that you have no expectation of privacy with regard to any such submission. You acknowledge that by submitting your Submitted Content via any of the available Community Features, no confidential, fiduciary, contractually implied or other relationship is created between you and EMC or between you and EMC’s Vendors other than as expressly set forth in this Agreement. You acknowledge that EMC is not responsible for, and cannot and does not guarantee, the accuracy, completeness, or reliability of information in any material posted or submitted by any user of the Community Features. You represent that your Submitted Content is an original work by you or that you have all necessary rights in it and to submit it to EMC under the terms of this Agreement. You further agree that you are solely liable for any and all costs, claims, demands, investigations, liabilities, losses, damages, judgments, settlements, costs, and expenses, including attorneys’ fees, connected to or arising from your breach of any representation or warranty, or other violation of this Agreement. If EMC determines, in EMC’s sole discretion and judgment, that your Submitted Content violates, or may violate, any of the terms of this Agreement, EMC reserves the right to: (a) refuse to allow you to upload information or otherwise transmit material; (b) remove and delete your Submitted Content; (c) revoke your right to use the EMC Websites and/or any Community Features; and/or (d) use any technological, legal, operational, or other means available to EMC to enforce the provisions of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration on this or any of the EMC Websites and any of the Community Features.
You are solely responsible for your interactions with other users of the EMC Websites. We reserve the right, but have no obligation, to monitor disputes between you and other users of any Community Features.
By transmitting your Submitted Content via the Community Features, you grant, and represent and warrant that you have the right to grant, to EMC a worldwide, perpetual, royalty-free, non-exclusive, sub-licensable and irrevocable right and license to use, reproduce, prepare derivative works based upon, distribute, perform, sell, and display your Submitted Content for any purpose throughout the universe, in whole or in part, in any form, media, or technology known or hereafter developed.
INDEMNIFICATION
You hereby agree to indemnify and hold EMC and all EMC Entities, harmless from all claims, liabilities, damages, and expenses (including attorneys’ fees and expenses) arising out of or relating to: (A) your use of the EMC Websites and the products, merchandise, tickets, and/or services purchased via the EMC Websites; or (B) any alleged breach of this Agreement by you. For purposes of this Agreement, the “EMC Entities” shall mean, EMC Tickets, LLC; and all of the parent, subsidiary, affiliated and related persons and entities, and all of the officers, directors, shareholders, members, managers, employees, contractors, attorneys, and agents of each of the foregoing, and any entity which, now or in the future, controls, is controlled by, or is under common control with any of the foregoing or which presents or operates the EMC Events, including all of their officers, directors, shareholders, members, managers, employees, contractors, or agents.
LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE EMC WEBSITES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE EMC WEBSITES AND TO THE INFORMATION THEREIN. EMC AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE EMC WEBSITES AT ANY TIME. ADVICE OR INFORMATION RECEIVED VIA THE EMC WEBSITES SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL, OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. THE EMC ENTITIES AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, LACK OF VIRUSES OR OTHER HARMFUL COMPONENTS AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS CONTAINED WITHIN THE EMC WEBSITES FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. EMC AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE, AND NON-INFRINGEMENT. YOU SPECIFICALLY AGREE THAT THE EMC ENTITIES SHALL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, ANY MATERIAL OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED, OR ANY TRANSACTIONS ENTERED INTO THROUGH THE EMC WEB SITES. YOU SPECIFICALLY AGREE THAT THE EMC ENTITIES ARE NOT RESPONSIBLE OR LIABLE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE, OR ILLEGAL CONTENT OR CONDUCT OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHER’S RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS. YOU SPECIFICALLY AGREE THAT THE EMC ENTITIES ARE NOT RESPONSIBLE FOR ANY CONTENT SENT USING AND/OR INCLUDED IN A EMC WEBSITE BY ANY THIRD-PARTY.
THE EMC ENTITIES’ LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL THE EMC ENTITIES AND/OR THEIR EMPLOYEES, PARENTS, SUBSIDIARIES, CONTRACTORS, AGENTS OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE EMC WEBSITES, WITH THE DELAY OR INABILITY TO USE THE EMC WEBSITES OR RELATED SERVICES, THE PROVISION OF, OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE EMC WEBSITES, OR OTHERWISE ARISING OUT OF THE USE OF THE EMC WEBSITES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE EMC ENTITIES OR ANY OF THEIR SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE EMC WEBSITES, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE EMC WEBSITES.
STORAGE SPACE AND OTHER LIMITATIONS
You agree that EMC may establish limits concerning use of any EMC service offered on a EMC Website, including without limitation the maximum number of days that e-mail messages will be retained, the maximum number of e-mail messages that may be sent, the maximum size of an e-mail message that may be sent from or received by an account on any EMC Website or service, the maximum disk space that will be allotted on EMC’s servers on your behalf, and the maximum number of times and duration you may access any EMC Website in a given period of time.
You agree that the EMC entities have no responsibility or liability for the deletion, corruption, or failure to store any messages or other content maintained or transmitted by any EMC Website. You acknowledge that EMC reserves the right to log off accounts that are inactive for an extended period of time.
EMC MAKES NO WARRANTY THAT ANY EMC WEBSITE OR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
GENERAL
This Agreement is governed by the laws of the State of Florida, U.S.A. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Pasco County, Florida, U.S.A., in all disputes arising out of or relating to the use of the EMC Websites. You agree that no joint venture, partnership, employment, or agency relationship exists between you and EMC as a result of this Agreement or use of the EMC Websites. You agree to indemnify and hold EMC, the EMC Entities, their respective parents, subsidiaries, affiliates, officers and employees, harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third-party due to or arising out of your use of or conduct on the EMC Websites. EMC reserves the right to disclose any personal information about you or your use of the EMC Websites, including its contents, without your prior permission if EMC has a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of the EMC entities or their affiliated companies; (3) enforce this User Agreement or any other agreement relating to your use of any EMC Websites; or (4) act to protect the interests of its partners and affiliates or others. EMC’s performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of EMC’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the EMC Websites or information provided to or gathered by EMC with respect to such use. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect. Unless otherwise specified herein, this Agreement constitutes the entire agreement between the user and EMC with respect to the EMC Websites and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and EMC with respect to the EMC Websites. No waiver of any breach of any provision of these Terms of Use shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
NOTICE FOR CALIFORNIA CONSUMERS
Under California Civil Code Section 1789.3, California users of this Website are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted and complaints may be filed online at www.dca.ca.gov/ or call 800.952.5210 to have a complaint form mailed to you.
ACKNOWLEDGEMENT
BY ACCESSING THE EMC WEBSITES AND/OR UTILIZING ANY RELATED EMC SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THE SAME.
Our Privacy Policy is at: https://www.EMCTickets.com/privacy-and-terms
Our Event Terms and Conditions is at: https://www.EMCTickets.com/privacy-and-terms