{"id":2073,"date":"2025-03-13T17:08:39","date_gmt":"2025-03-13T17:08:39","guid":{"rendered":"https:\/\/www.bigelpasofair.com\/?page_id=2073"},"modified":"2025-03-13T19:23:06","modified_gmt":"2025-03-13T19:23:06","slug":"policies-and-faqs","status":"publish","type":"page","link":"https:\/\/emctickets.com\/biggarlandfair\/policies-and-faqs\/","title":{"rendered":"Policies and FAQs"},"content":{"rendered":"\t\t
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Updated Bag Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Big Fair has implemented an updated bag policy as of October 13, 2023. This updated policy will increase the efficiency of our patrons entering the fairgrounds, in a safe and seamless manner.<\/p>

Approved Bags:<\/strong> Any non-clear bags that do not exceed 4.5\u201d x 6.5\u201d in size, which is approximately the size of a hand bag with or without a handle\/strap, such as a small clutch purse. Clear bags that do not exceed 12\u201d x 6\u201d x 12\u201d. Outside food and beverages are not permitted inside the venue.<\/p>

Prohibited Bags:<\/strong> Any non-clear bag larger than 4.5\u201d x 6.5\u201d and clear bags larger than 12\u201d x 6\u201d x 12\u201d are not allowed. These include but are not limited to: backpacks, briefcases, camera bags, cinch bags, computer bags, fanny packs, coolers of any kind and luggage of any kind.<\/p>

All permitted items inside the venue are subject to search upon entry and at any point while on Big Fair property. Exceptions can be made upon request for medically necessary items. Please call us at 800-290-2090 to arrange for medical exceptions in advance.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Code of Conduct and Safety<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFair is committed to Protecting the Fun by providing a safe, comfortable, and enjoyable\nexperience for all guests. To help us fulfill our commitment, we ask that you honor this\ncode of conduct.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat security procedures are implemented at Fair?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The safety of our guests and associates is our number one priority, and we have implemented several enhanced security procedures at the front gate. As part of the process:<\/span><\/p>

  • Guests arriving at the Fair will go through metal detection.<\/span><\/li>
  • All bags, purses, backpacks, waist packs, etc. are subject to inspection prior to entering.<\/span><\/li>
  • Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle.<\/span><\/li>
  • No outside food or beverage is allowed inside Fair.* Bags are subject to search before entering. *Exceptions can be made for Babies and guests with special dietary needs<\/span><\/li><\/ul>

    We use a variety of methods to secure the Fair, including uniformed and plain clothes officers.<\/span><\/p>

    Fair does not tolerate guests who fight and\/or harass other guests while on our property. People who engage this behavior are subject to being ejected and potentially banned from the Fair and may be subject to arrest by local police.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use my selfie stick in the Fair?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Selfie sticks are permitted in the Fair, but their use is strictly prohibited on any ride due to potential safety risks. Violation of this policy may lead to dismissal from the Fair.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre drones permitted in or at the Fair?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    All drones (Unmanned Aerial Systems) are prohibited at (in) all Fairs, including Fair. Any unauthorized drone(s) observed over Fair will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Fair' camera policy?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    For safety reasons, on-ride photography of any kind is strictly prohibited on any ride.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre pets allowed in the Fair?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    No pets are allowed in the Fair except for service animals.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow old does my child need to be for an admission ticket to be required?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Children who are three-years-old and younger receive free admission into Fair, and a ticket is not required for admission into the Fair. They do need ride tickets or a Wristband to ride on the rides.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Fair' dress code?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Shirt, bottoms and shoes must be worn at all times. Profanity, obscene gestures and statements, pictures of illegal substances, insignia of paramilitary groups, all gang-related items on clothing, costumes, or disguises that conceal identity are prohibited and admission to the Fair may be refused.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Fair' line jumping policy?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Line jumping, cutting in front of others, saving a place in line, or leaving a line and trying to re-enter may lead to ejection from the Fair. Please report line jumping to any Fair associate or Fair security.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the refund policy for tickets?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    Tickets are non\u2013refundable and non\u2013transferable. Please be sure you have selected the correct tickets and the correct number of tickets before completing your purchase.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Chaperone Policy:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The safety of our guests and associates has always been our top priority at Fair. \u00a0Over the past few years, there have been increasing incidents of unruly and inappropriate behavior across our industry and at other major entertainment venues.\u00a0<\/span><\/p>

    We are committed to keeping the Fair a place where families and friends come together to enjoy a one-of-a-kind Fair full of fun experiences and immersive entertainment.<\/span><\/p>

    Under this policy, all guests ages 15 years old or younger must be accompanied by a chaperone who is at least 21 years old in order to be admitted to, or remain in the Fair. The policy will be in effect daily by 4:00 p.m. local time — Fair reserves the right to begin enforcing the Chaperone Policy earlier on any given day.\u00a0<\/span><\/p>

    The chaperone must present a valid government-issued photo identification with date of birth at ticket entry. One (1) chaperone may accompany no more than ten (10) guests ages 15 or younger per day. In addition, the chaperone must accompany their party during entry, remain inside the Fair during their visit, and be available by phone throughout their stay.<\/span><\/p>

    Guests 16 years of age or older may be asked to present a valid government issued photo identification (Driver’s license, State Issued ID Card, Passport) with date of birth at entry to verify their age. If unable to verify proof of age, guests may be denied entry into the Fair.<\/span><\/p>

    Guests ages 15 years old or younger who are found inside the Fair unaccompanied by a chaperone when the Chaperone Policy is in effect will be subject to ejection.<\/span><\/p>

    We believe these changes will help ensure that Fair continues to have a positive atmosphere where generations of families and friends can gather for a day of safe fun and good food.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    The following behaviors or acts are not permitted:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Carrying firearms, ammunition, knives, and weapons of any kind and any other prohibited item. Fair reserves the right to prohibit any items at their discretion.<\/span><\/li>
    • Unsolicited photographing or video recording that disrupts a guest\u2019s experience or interferes with Fair operations<\/span><\/li>
    • Unruly or disruptive behavior that interferes with guests\u2019 enjoyment of the Fair including running, the incitement of running, and blocking midways and exits.<\/span><\/li>
    • Fighting or physical aggression of any kind, including verbal and physical assaults<\/span><\/li>
    • Acts or behavior that Fair management determines is a safety concern or that interrupts Fair operations or guests\u2019 experience<\/span><\/li>
    • Harassing\/threatening behavior, sexual misconduct, or lewd behavior including inappropriate interaction with Fair guests or associates<\/span><\/li>
    • Offensive language or gestures<\/span><\/li>
    • Clothing with offensive language, obscene gestures\/graphics, or nudity or clothing that does not sufficiently cover undergarments<\/span><\/li>
    • Intoxication or substance impairment that results in irresponsible behavior<\/span><\/li>
    • Entering restricted areas behind-the-scenes areas<\/span><\/li>
    • Line Breaking- includes leaving and re-entering a line for any reason or place holding in line<\/span><\/li>
    • Theft of any kind<\/span><\/li>
    • Selling Fair tickets or soliciting and distributing literature not sponsored by the Fair<\/span><\/li>
    • Refusing to follow verbal or printed instructions or cooperate with Fair personnel or security<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Themed Attire:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Family-oriented themed outfits\/attire are permitted. Attire must not represent or resemble any official Fair character,\u00a0disrupt regular company operations, or potentially harm another guest or associate.\u00a0 \u00a0Attire and\u00a0accessories must meet Code of Conduct dress requirements and may not be offensive or violent and may not disrupt the general safety of guests or associates.\u00a0Costumes that conceal identity are prohibited.\u00a0 Rides and attractions may also have additional restrictions on dress attire.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Children\/Teens - Notice to Parents & Guardians<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Parents or guardians are responsible for the behavior of their minor children. Appropriate behavior and supervision are the responsibility of the parent\/guardian and is always expected. In addition to our chaperone policy, we strongly recommend that minors (under 18) be accompanied by an adult. The Fair does not assume any responsibility or liability for unattended minors. Parents\/guardians may be held legally liable for all acts of the children under their care.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Personal Conduct:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Conduct deemed by Fair to be inappropriate for the peace and good order of the Fair, guests, or associates, and which may adversely affect the safety of others is not permitted.\u00a0 Anyone who violates the Code of Conduct may be subject to ejection without refund.<\/span><\/p>

      Guests are encouraged to report any violations of the Guest Code of Conduct or suspicious activity to the nearest Fair\u00a0associate, Security associate.\u00a0<\/span><\/p>

      Fair reserves the right to revise or modify this Code of <\/span>Conduct with or without notice.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Updated Bag Policy Big Fair has implemented an updated bag policy as of October 13, 2023. This updated policy will increase the efficiency of our patrons entering the fairgrounds, in a safe and seamless manner. Approved Bags: Any non-clear bags that do not exceed 4.5\u201d x 6.5\u201d in size, which is approximately the size of […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2073","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/emctickets.com\/biggarlandfair\/wp-json\/wp\/v2\/pages\/2073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emctickets.com\/biggarlandfair\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emctickets.com\/biggarlandfair\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emctickets.com\/biggarlandfair\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/emctickets.com\/biggarlandfair\/wp-json\/wp\/v2\/comments?post=2073"}],"version-history":[{"count":16,"href":"https:\/\/emctickets.com\/biggarlandfair\/wp-json\/wp\/v2\/pages\/2073\/revisions"}],"predecessor-version":[{"id":2090,"href":"https:\/\/emctickets.com\/biggarlandfair\/wp-json\/wp\/v2\/pages\/2073\/revisions\/2090"}],"wp:attachment":[{"href":"https:\/\/emctickets.com\/biggarlandfair\/wp-json\/wp\/v2\/media?parent=2073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}